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mariela ciani towers

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    2021-Present

    VP of marketing

    Over the course of the past few years, I have been working with SaaS startups, in a "fractional" capacity to design marketing strategies and build internal teams capable of executing the strategy. Core focus areas: brand, demand generation, social, SEO, web, and events:


    NexGen Technologies: Virtual Office platform to support remote & hybrid work environments

    • Current client
    • Building out new marketing and sales team as the company prepares for a re-launch of new technology to service companies with remote & hybrid work models
    • Developing net new marketing strategy and operations model
    • Liaise with Integration Partners like Webex
    • Developing Affiliate & Independent Sales Agent program


    CloudRadial: Client Services Automation platform serving MSPs 

    Developed a comprehensive marketing strategy to increase brand awareness and generate leads for sales.


    • Brand awareness: Worked with the executive team to reset tone/voice and brand image. Identified core channels to engage with including integration partner communities and MSP-focused member groups resulting in speaking and email marketing opportunities.
    • Social: Built social strategy to post relevant content focused on the product, the industry, and the company. Redirected posting only on platforms that ICP actively engaged in. Resulting in 50% follower growth and a 30% increase in engagement on both LinkedIn and Facebook. 
    • Content Strategy: Designed a content strategy with assets aligned to ICP's buyer journey. Created a curated library of new content including case studies, and pillar blogs with complementary cluster pieces.  All new content was earmarked for use in marketing campaigns.
    • Paid Advertising: Fixed existing paid advertising campaigns by improving the use of keywords as well as the "click" journey. These enhancements generated better quality leads for sales.  An overall increase of 20% for impressions and clicks, with a 30% decrease in cost per lead.
    • Events: Core focus area for lead generation. Planned and coordinated tactical efforts for 15 conferences during FY22 and implemented a trackable lead follow-up process for conference leads resulting in 80 deals in qualified pipeline and $60K in ARR. 
    • Communication: Built structure for lead scoring and multi-tiered email nurture campaigns that aligned to the buyer's journey.


    BEE Content Design, Inc: Email & Landing Page Design Software

    Hired talent for an internal marketing team and developed a comprehensive marketing strategy to increase top-of-funnel activities, improve brand awareness, grow acquisition of new logos, and expand usage within BEE's customer base. 

    • Brand awareness: Fostered new relationships with subject matter experts and influencers to expand BEE's brand awareness through thought leadership and guest blogs.
    • Social: Restructured social strategy to align social platform to product portfolio, resulting in increased engagement and followers for both LinkedIn and Instagram.
    • Content: Built a new content strategy that aligned with BEE's customer journey by pivoting away from writing for SEO to writing relevant content optimized for SEO resulting in increased blog readership.
    • Paid Advertising: Provided direction to outsourced Agency on PPC strategy, keywords, new ad campaigns, and performance. Resulting in leads for higher valued subscriptions with low CPA.
    • Team: hired 3 key roles within the first 60 days: Content Strategist, Copywriter, and Marketing Programs Manager. Defined and managed team to OKRs aligned to growth strategy
    • Communication: Enhanced email marketing campaigns with adjustments intended for re-engagement and building a database of new leads to nurture.


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